We're here for you! Send on over any suggestions, feedback, requests (the good, the bad, and even the ugly). Your opinion counts! Please ensure your email address is entered correctly - we will not be able to reply if it's mistyped.
If you have lost your password, you can reset it in just a few steps. However, you'll need to have access to the email associated to your account.
Click here to reset your password
Note: If you did not receive a new password via email, try checking your spam box.
You can amend your details and preferences from your "Information" tab on the "My Account" page.
Are you certain you wish to delete your account?
Deleting your account is irreversible, meaning you will lose all playlists and favourites you have created. Additionally, any songs added via the Community feature or the Community Studio will also be deleted.
If you are content with this, you can delete your account by contacting our support team via the "Get in touch with our team!" button at the bottom of the page, or by using the "Delete account" feature at the bottom of the "Information" page.
You can check the status of your subscription here If you are subscribed but you cannot play songs, do make sure you are logged into the correct KaraFun Account.
If songs still aren't playing in their entirety, try restarting your device, logging out, then logging back in, and playing again..
Should you need to modify your password, you can do that here
If you paid directly through our website: Simply log in and navigate to "My account", then select "Manage subscription and payments". Conclude by clicking on "Cancel my KaraFun subscription". If you paid through an alternative provider (such as Apple's App Store or Google Play Store): You will need to cancel the subscription via the service used to make the payment, or you can reach out to their support team for further assistance.
If your payment is refused, please double-check the following points:
If you still have issues after checking the previous points, your bank might block the payment, and in most cases, getting in touch with your bank will solve the issue..
Otherwise, please get in touch with our support team, and we'll try our best to help you.
If you already have a card linked to your account: To amend your card details, navigate to the “My Account” page, and then select the "My subscription" tab:
If you paid from our website, your KaraFun receipts will be available by accessing “My Account”.
If your payment was made via Apple's App Store or Google's Play Store, you will need to access the invoices on their plateforms.
Microphone input is currently only available on iOS and macOS. If you are using a different device, you won't be able to utilise your microphone.
On Mac/iOS, you can connect your microphone, then access the "Mixer" button to adjust the volume and apply effects. If the microphone isn’t functioning, you may try altering the default audio input (macOS only). Compatibility with all microphone models is not assured.
For improved results, or if you are using another platform, please consider using an external mixing board.
We are attentive to your requests, click here to request a song.
KaraFun tracks are available solely online (via streaming), so downloading the songs onto your computer is not an option. This is due to the agreements and rights obligations we have with our partners, artists, and publishers.
However, KaraFun does offer the option to sync songs offline for those times when there is no internet connection. This might suit you well, as with a standard subscription you can store 1,000 songs offline, and with a pro subscription, you can save KaraFun's entire catalogue.
If you're looking to purchase and keep karaoke videos on your computer, do have a look at our partner, Karaoke Version. Here's a link to Karaoke Version's karaoke videos: https://www.karaoke-version.co.uk/karaoke/
Our catalog selection depends on the agreements we have with artists, publishers, and our partners. Due to certain legalities and musical rights obligations, we aren't always able to offer what you are looking for. Here's why: https://www.karafun.com/missing-karaoke.html
You can enable or disable the Parental Control feature by accessing “My Account and then “Preferences” (https://www.karafun.com/my/options).
We have several catalogs in PDF and CSV ready to download here https://www.karafun.com/karaoke-song-list.html
The CSV format will allow you to easily make changes to the song list (you can customize it, change font, size, etc.).
You may also be interested in our Remote Feature as well. With this feature, you can browse the entire catalog from any smartphone or tablet. Here is more about it: https://www.karafun.com/help/presentation_249.html
Importing your own songs is not feasible with the current version of KaraFun. It is only achievable with Karafun Player 2, which is an older version available on Windows available here.
Alternatively, you can utilise the Community Features: This option permits KaraFun members to upload and add their own files to share with fellow members: https://www.karafun.com/my/community.html
Here's how to save songs:
On KaraFun For Windows:
On KaraFun Mac:
On iOS and Android:
On Android TV / Firestick TV:
Here's how to use KaraFun with a second screen:
On Windows:
On Mac:
With iOS and Android devices:
KaraFun offers Remote control, an exclusive feature allowing you to control the app from a web browser on a remote device, whether it's your phone, tablet or any other device connected to the internet.
In order to activate Remote control:
Activate Remote control, and either scan the QR code from your device, or enter the internet address in your device's browser (Safari, Chrome, Firefox).
Next, enter a username for this session and your KaraFun application will then follow the commands that you send from your device.
Please note your KaraFun app and your remote device must be connected to internet at all times.
We're so sorry to hear this!
Would you be willing to provide us with a bit more details? This ensures our team can give a fast, accurate response to your issue.
Still no luck? Get in touch with our team!
